Terms And Conditions

Terms and Conditions

Last Updated: November 2025

Welcome to Lazulini. By accessing or using our website (https://lazulinil.mtms.global/) and booking our services, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before using our site or services.


1. Introduction

These Terms and Conditions govern your use of our website and the services provided by Lazulini. By using our site, you confirm that you accept these terms and agree to abide by them. If you do not agree, please do not use our services.


2. Our Services

Lazulini offers luxury cruise and travel experiences across Egypt, including Nile cruises, Red Sea trips, and customized tour packages. All bookings are subject to availability and confirmation.


3. Booking and Payments

  • All bookings must be made through our official website or authorized partners.

  • A deposit may be required at the time of booking to secure your reservation.

  • Full payment must be made before the start of the tour, according to the payment instructions provided.

  • Lazulini reserves the right to cancel bookings if payments are not received within the specified timeframe.


4. Cancellations and Refunds

  • Cancellations must be submitted in writing to [insert contact email].

  • Refunds (if applicable) depend on the timing of the cancellation and the terms of the booked service.

  • Non-refundable deposits or fees may apply for certain tours or packages.

  • Lazulini reserves the right to cancel any tour due to unforeseen circumstances such as weather conditions, safety concerns, or government restrictions. In such cases, clients will be offered an alternative date or full refund.


5. Travel Requirements

  • Travelers are responsible for ensuring that all necessary travel documents, visas, and health requirements are met before departure.

  • Lazulini is not liable for any issues arising from incomplete or invalid documentation.


6. Liability Disclaimer

  • While we strive to provide safe and high-quality travel experiences, Lazulini is not responsible for personal injury, loss, damage, or expenses resulting from circumstances beyond our control, including but not limited to natural disasters, strikes, or government actions.

  • Clients participate in tours at their own risk and are advised to obtain travel insurance covering health, accidents, and cancellations.


7. Use of Website

  • You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others.

  • Unauthorized use of the site, including data scraping, hacking, or misuse of content, is strictly prohibited.


8. Intellectual Property

All content on this website, including text, images, videos, logos, and trademarks, is the property of Lazulini and is protected by copyright laws. You may not reproduce, modify, or distribute any material without prior written permission.


9. Privacy Policy

Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.


10. Changes to Terms

Lazulini reserves the right to update or modify these Terms and Conditions at any time without prior notice. The revised version will take effect immediately upon publication on the website.


11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt. Any disputes arising under these terms will be subject to the exclusive jurisdiction of Egyptian courts.


12. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:
Lazulini Travel
📧 contact@lazulinil.com

Refund Policy

Effective Date: [2024]

1. General Refund Policy

At Sharm Web, we strive to provide the best travel experiences. If you are not satisfied with our services or need to cancel your booking, please review our refund policy below.

2. Cancellation and Refund Terms

  • Cancellations Made by the Customer:

    • More than 30 days before the tour date: Full refund minus any non-refundable expenses (e.g., bank fees, third-party service costs).
    • 15-30 days before the tour date: 50% refund of the total booking amount.
    • Less than 15 days before the tour date: No refund.
  • Cancellations Made by Sharm web:

    • In the unlikely event that we need to cancel a tour, we will offer you a full refund or the option to reschedule for a different date.

3. Refund Process

To request a refund, please contact us at [your email address] with your booking details. Refunds will be processed within 14 business days from the date of approval.

4. Non-Refundable Items

Certain items are non-refundable, including:

  • Entrance tickets to attractions.
  • Special event tickets.
  • Custom and personalized tours.
  • Any additional services or products listed as non-refundable at the time of booking.

5. Changes to Bookings

  • Modifications: Changes to your booking (e.g., date changes) are subject to availability and may incur additional costs.
  • Transfer of Booking: You may transfer your booking to another person if you notify us at least 15 days before the tour date. The new participant must meet all conditions for the tour.

6. Contact Us